FAQ
FAQ & Shipping Guide
Everything you need to know about our grading submission process and how to securely send your cards to us.
How should I prepare and ship my cards to you?
Place each card in a fresh penny sleeve, then insert it into a Card Saver 1. Sandwich the holders between two pieces of sturdy cardboard, wrap them securely in bubble wrap, and pack everything tightly inside a rigid cardboard box. Always use a tracked and insured shipping method.
How long does the grading process take?
The entire turnaround time is typically around 4–5 months for PSA submissions and about 3 months for CGC submissions (including international transit and handling). We keep you updated at every stage — from pre-grading inspection to the safe return of your graded slabs.
What if a card is deemed fake or damaged?
During our pre-grading inspection, we carefully check your cards for micro-defects and authenticity. If we spot any issues or potential problems that could negatively affect the final grade, we will contact you immediately before submission.

